https://www.feganconsulting.com/contact daily 0.75 2026-07-01 https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/1782928617361-LOAD2ORJABTZR0S10WYF/unsplash-image-bU6JyhSI6zo.jpg https://www.feganconsulting.com/home daily 1.0 2026-09-27 https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/d24f6a0a-73c3-4b0f-8172-8ce51493c83b/resources.png Home https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/7f9c3f50-fcf9-4153-9da9-986c9a99592b/ux-audit.png Home https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/ba85e881-d242-49e5-9889-7a4fdfc3b577/ux-advisory.png Home https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/d142478b-14a3-4fc5-bdf8-fc65c595994d/kelly-williams-headshot3-fegan-consulting-ux.png https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/1782928617361-LOAD2ORJABTZR0S10WYF/unsplash-image-bU6JyhSI6zo.jpg https://www.feganconsulting.com/ux-guides daily 0.75 2026-09-21 https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/1a4f2ac1-2f99-4f4b-bc18-699f23c02b20/Website-Experience-Snapshot-Fegan.png https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/9145d94c-d540-414c-b130-a622be7dd7f6/Homepage+UX+Playbook.png https://www.feganconsulting.com/why-homepages-arent-working-clearly daily 0.75 2026-08-03 https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/c4b72732-532d-499b-9b0c-64ea118c32fd/homepage-hero-bad.png Why Most Homepages Aren’t Working Well - Why Your Homepage Isn’t Working: Look Beyond the Design The problem may be unclear messaging, poor prioritization, or a lack of clear next steps. https://www.feganconsulting.com/about daily 0.75 2026-07-28 https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/7d00c9c6-8f27-4746-b544-621f369d48a8/kelly2.jpg https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/8300b56b-cd68-4533-a18d-ee783fc143fd/kelly5.jpg https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/f40fc6c7-6248-4901-ab08-50f8ba019645/kelly3.png https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/1782928617361-LOAD2ORJABTZR0S10WYF/unsplash-image-bU6JyhSI6zo.jpg https://www.feganconsulting.com/before-you-redesign-your-website daily 0.75 2026-08-14 https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/1779220869878-1AR0D1HWBYQL6Q918X6V/unsplash-image-qC2n6RQU4Vw.jpg Before You Redesign Your Website, Find Out What’s Actually Wrong - Before You Redesign Your Website, Find Out What’s Actually Wrong When your website is not performing as expected, a redesign may seem like the obvious solution. https://www.feganconsulting.com/website-ux-friction-signs daily 0.75 2026-08-14 https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/c662238c-982c-4088-8b6f-564018876b80/website-no-hierarchy.png 10 Signs Your Website Is Creating UX Friction - Signs Your Website Is Creating UX Friction Many businesses believe a professional-looking website ensures visitors know what to do next. https://www.feganconsulting.com/page-not-found daily 0.75 2026-07-24 https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/76f7214f-6a04-446c-990f-9b2be576cbc9/404-error-not-found.png Page Not Found (404 Error) - Whoops! Error: Page Not Found https://www.feganconsulting.com/what-is-user-experience daily 0.75 2026-07-02 https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/1779220162177-7J4RUL35WNC12AEBMTXR/unsplash-image-sv8oOQaUb-o.jpg What User Experience (UX) Really Means for Your Website - Good UX Is How Your Website Works, Not Just How It Looks The best websites help visitors understand, navigate, and act with confidence. https://www.feganconsulting.com/why-people-visit-your-website-but-never-reach-out daily 0.75 2026-08-13 https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/5eadc2dc-d7f4-4c3f-a7b3-4d3bb8d4498a/missing-cta.png Why People Visit Your Website But Never Reach Out - Turn More Traffic Into Leads: Why Visitors Aren't Reaching Out If visitors find your website but do not contact you, the issue likely lies in their experience after arrival, not in attracting traffic. https://www.feganconsulting.com/ux-support-vs-web-design daily 0.75 2026-08-13 https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/098ae318-4eec-4ec0-b437-b9984c971e10/ux-vs-visual-design.png Why Some Website Problems Can't Be Solved With Design Alone - Some Website Problems Can't Be Solved With Visual Design Alone While visual design plays an important role, appearance alone rarely determines how effectively a website performs. https://www.feganconsulting.com/homepage-ux-clarity-what-your-organization-does daily 0.75 2026-09-22 https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/892e9d88-bfb6-4696-962e-b64041471fa9/homepage-hero.png Homepage: Can Visitors Tell What Your Organization Does Within Five Seconds? - Make your organization’s purpose and intended audience immediately clear An unclear homepage forces visitors to work harder to understand your organization and how it relates to them. https://www.feganconsulting.com/organize-website-around-visitor-needs daily 0.75 2026-09-22 https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/f633a17b-6b2f-47da-a895-ad497e7e0832/website-structure.png IA: Is Your Website Organized for Your Visitors—or Your Organization? - Organize your website around visitor expectations Websites are often structured around departments or internal terminology, but visitors usually want to solve problems, complete tasks, compare options, or find specific information. https://www.feganconsulting.com/help-visitors-find-what-they-need daily 0.75 2026-09-22 https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/017324bf-469c-4a07-8b29-25c743bceca1/homepage-search-browse.png Offer Discovery: Give Visitors More Than One Way to Find What They Need - Create a Smoother Journey: Help Visitors Find Information Faster Visitors come to your website with different goals and methods for finding information. Some use search to find specific information, while others browse, compare, or explore related content. https://www.feganconsulting.com/clearly-explain-products-services daily 0.75 2026-09-22 https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/b727ac59-c107-40ee-9544-4a1170cad0fa/homepage-value-before-action.png Products & Services: Clearly Explain What You Offer, Before Asking Visitors to Take Action - Clearly Communicate What You Offer Because visitors often scan pages, make sure the title, introduction, imagery, benefits, and key details make the offering easy to understand. https://www.feganconsulting.com/create-clear-website-conversion-path daily 0.75 2026-09-22 https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/a7d5d006-7a9d-48d5-803c-39610c55dfd0/homepage-action.png Conversion: Can Visitors Easily Take the Next Step? - Conversion Rate Optimization: Simplify Your Website’s User Flow Once visitors are ready to proceed, your website should clearly present the next step. A strong conversion experience ensures each next step is easy to recognize, understand, and complete. https://www.feganconsulting.com/website-confirmation-pages daily 0.75 2026-09-22 https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/9a5b824f-cd91-4362-b3f1-5e1cf696d010/website-conversion-success.png Post-Conversion: Does Your Website Clearly Confirm When an Important Action Is Complete? - Website Confirmation Pages: UX Best Practices After Conversion Effective confirmation should state what was completed, summarize key details, and explain what happens next. Without this clarity, visitors may repeat actions, check email, or contact support. https://www.feganconsulting.com/make-mobile-website-tasks-easier daily 0.75 2026-09-22 https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/22237033-5e94-4c4c-9cf2-3ee1a9a6c897/mobile-ux-navigation2.png Mobile: Does Your Mobile Website Make It Easy to Accomplish Common Tasks? - Mobile User Experience: Best Practices for Simplifying User Tasks Limited screen space makes mobile navigation more challenging than on desktop. When key pages or tools are hidden, poorly organized, or unclear, visitors may struggle to complete basic tasks. https://www.feganconsulting.com/homepage-ux daily 0.75 2026-09-27 https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/6a71ef60-d69b-442d-b94e-40a9fb7e61da/Homepage+UX+Playbook.png Homepage UX Best Practices | Fegan Consulting https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/892e9d88-bfb6-4696-962e-b64041471fa9/homepage-hero.png Homepage UX Best Practices | Fegan Consulting https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/c4b72732-532d-499b-9b0c-64ea118c32fd/homepage-hero-bad.png Homepage UX Best Practices | Fegan Consulting https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/050928d1-e4f3-4610-aa30-1d0c26a71933/homepage+pillar+2.png Homepage UX Best Practices | Fegan Consulting 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https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/1a4f2ac1-2f99-4f4b-bc18-699f23c02b20/Website-Experience-Snapshot-Fegan.png Information Architecture UX Best Practices | Fegan Consulting https://www.feganconsulting.com/products-and-services-ux daily 0.75 2026-09-27 https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/017324bf-469c-4a07-8b29-25c743bceca1/homepage-search-browse.png Offer Discovery UX Best Practices | Fegan Consulting https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/d6586f17-125a-4100-9f89-9b4f7e8fdd34/offer-discovery1.png Offer Discovery UX Best Practices | Fegan Consulting https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/3776ccf9-868a-46dd-9497-c4d44b760528/product+discovery-find-hero.png Offer Discovery UX Best Practices | Fegan Consulting https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/1a4f2ac1-2f99-4f4b-bc18-699f23c02b20/Website-Experience-Snapshot-Fegan.png Offer Discovery UX Best Practices | Fegan Consulting https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/77c40cb0-7b0b-4590-8e32-039108b00fde/product+discovery-narrow-hero.png Offer Discovery UX Best Practices | Fegan Consulting https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/6c029850-cdf7-4437-bcbb-fd4dbe55a64f/product+discovery-explore-hero.png Offer Discovery UX Best Practices | Fegan Consulting https://www.feganconsulting.com/conversion-experience-ux daily 0.75 2026-09-27 https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/a7d5d006-7a9d-48d5-803c-39610c55dfd0/homepage-action.png Conversion Experience UX Best Practices | Fegan Consulting https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/8961b1f7-53b3-4d2b-b598-23e1e0cf9840/conversion-self-centered.png Conversion Experience UX Best Practices | Fegan Consulting 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Visitors need to clearly see text, controls, form fields, icons, and focus states to understand the content and complete tasks. https://www.feganconsulting.com/website-accessibility daily 0.75 2026-09-27 https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/24e5409a-16c4-4fa2-a42d-d1c53325b92c/website-low-accessibility.png Accessibility UX Best Practices | Fegan Consulting https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/dc2bafc6-800c-4c20-8e9e-0a4498daed73/accessibility-alt+text.png Accessibility UX Best Practices | Fegan Consulting https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/b16186fc-dfb4-40ea-bb91-f96c7eb91054/accessibility-best-practices.png Accessibility UX Best Practices | Fegan Consulting https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/1379f237-c40e-4afe-8a46-703458c30486/accessibility-perceive-hero.png Accessibility UX Best Practices | Fegan Consulting https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/ae9e4e80-56cd-4c3c-890b-5eb3585ab233/accessibility-operate-hero.png Accessibility UX Best Practices | Fegan Consulting https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/c610bae3-a4f3-4a3f-b312-0141b033e92e/accessibility-understand-hero.png Accessibility UX Best Practices | Fegan Consulting https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/1a4f2ac1-2f99-4f4b-bc18-699f23c02b20/Website-Experience-Snapshot-Fegan.png Accessibility UX Best Practices | Fegan Consulting https://www.feganconsulting.com/website-design-consistency daily 0.75 2026-09-22 https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/3285a1a6-99e8-465b-b62a-27c13a86de41/website-consistency.png Site-Wide: Is Your Website Consistent from Page to Page? - Build Instant Trust: Why Design Consistency Matters Consistent navigation, terminology, buttons, forms, icons, and interaction patterns let visitors use prior knowledge instead of relearning the website on each page. https://www.feganconsulting.com/site-wide-experience daily 0.75 2026-09-27 https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/3285a1a6-99e8-465b-b62a-27c13a86de41/website-consistency.png Site-Wide Experience UX Best Practices | Fegan Consulting https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/947493c7-9688-4dc9-975c-a4b58bc536b7/site-wide-consistency.png Site-Wide Experience UX Best Practices | Fegan Consulting https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/f061a47c-0709-468f-9083-b3f2f3d3c10c/site-experience-consistency-hero.png Site-Wide Experience UX Best Practices | Fegan Consulting https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/d3779edd-c250-492d-a810-43b0c9c03cff/site-experience-reliability-hero.png Site-Wide Experience UX Best Practices | Fegan Consulting https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/925e7bd9-4d2e-4917-ba31-40a87abbf86b/site-experience-trust-hero.png Site-Wide Experience UX Best Practices | Fegan Consulting https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/1a4f2ac1-2f99-4f4b-bc18-699f23c02b20/Website-Experience-Snapshot-Fegan.png Site-Wide Experience UX Best Practices | Fegan Consulting https://www.feganconsulting.com/website-navigation-breadth-depth daily 0.75 2026-09-22 https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/7bbb8aa1-7f47-4224-992c-9e009045ae38/navigation-menu.png IA: Is Your Website Too Deep—or Too Broad? - Website Navigation: Balancing Breadth vs. Depth in Site Hierarchy The way your website is organized directly affects how easily visitors can find information. An effective website hierarchy keeps navigation simple while providing appropriate structure for the content. https://www.feganconsulting.com/predictable-mobile-navigation daily 0.75 2026-09-22 https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/e36ac8e0-a6e1-4038-a10b-3995a9fac855/mobile-ux-navigation.png Mobile: Navigation Should Behave the Way Visitors Expect - Mobile Navigation: Best Practices for Usable User Experiences An effective homepage helps visitors quickly understand your organization and its offerings, assess their relevance, build confidence, and identify a clear path forward. https://www.feganconsulting.com/meaningful-alt-text-website-images daily 0.75 2026-09-22 https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/dc2bafc6-800c-4c20-8e9e-0a4498daed73/accessibility-alt+text.png Accessibility: Every Informative Image Should Have Meaningful Alt Text - Accessibility: Write Alt Text That Truly Serves Your Visitors Meaningful alt text clarifies informative images, while captions, transcripts, and audio descriptions make audio and video content accessible. These alternatives also assist users in challenging environments or when media fails to load. https://www.feganconsulting.com/homepage-ux-best-practices daily 0.75 2026-09-22 https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/1c1be8f0-0c9b-4c5e-9c78-3d03e4687946/homepage.png Best Practices: Homepage UX - Homepage UX Best Practices An effective homepage helps visitors quickly understand your organization and its offerings, assess their relevance, build confidence, and identify a clear path forward. https://www.feganconsulting.com/information-architecture-ux-best-practices daily 0.75 2026-09-22 https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/1817dd6c-0fe7-499a-83ad-167f41eb42e2/information-architecture.png Best Practices: Information Architecture UX - Information Architecture UX Best Practices Effective information architecture organizes, labels, and connects content so visitors can easily find what they need and move through the website with minimal effort. https://www.feganconsulting.com/offer-discovery-ux-best-practices daily 0.75 2026-09-22 https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/c4a2b124-2e55-43fe-8e00-343ba1be33ec/offer-discovery1.png Best Practices: Offer Discovery UX - Offer Discovery UX Best Practices An effective offer-discovery experience helps visitors find, explore, narrow, and compare relevant products or services, whether they know exactly what they need or are still considering their options. https://www.feganconsulting.com/conversion-ux-best-practices daily 0.75 2026-09-22 https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/7737e874-141b-4add-a10a-30161c9e2f3e/conversion.png Best Practices: Conversion UX - Conversion UX Best Practices An effective conversion experience makes it easy for visitors to complete an action with clear, straightforward, and predictable steps that minimize unnecessary effort and uncertainty. https://www.feganconsulting.com/mobile-ux-best-practices daily 0.75 2026-09-22 https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/dd57c617-eca7-49da-b9ad-b2f36a5c1e84/mobile-best-practices.png Best Practices: Mobile UX - Mobile UX Best Practices Effective mobile UX adapts navigation, content, forms, and interactions to smaller screens so visitors can easily find information and complete important tasks. https://www.feganconsulting.com/website-accessibility-best-practices daily 0.75 2026-09-22 https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/f9a1b9fd-9391-4e6b-9356-e6648b1fc0c6/accessibility-best-practices.png Best Practices: Accessibility UX - Accessibility UX Best Practices Effective accessibility helps people with different abilities and in different environments understand, navigate, and use your website successfully. https://www.feganconsulting.com/site-wide-ux-best-practices daily 0.75 2026-09-22 https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/7adbfdf9-64d1-4664-89a9-4a892194bb98/site-wide-consistency.png Best Practices: Site-Wide UX - Site-Wide UX Best Practices A strong site-wide experience keeps your website consistent, reliable, and trustworthy so visitors can navigate and complete tasks confidently across every page. https://www.feganconsulting.com/product-service-detail-pages-ux daily 0.75 2026-09-27 https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/b727ac59-c107-40ee-9544-4a1170cad0fa/homepage-value-before-action.png Product & Service Detail Pages UX Best Practices | Fegan Consulting https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/afa9c540-6d08-4a83-928d-9205c8a61a2e/product-detail-page.png Product & Service Detail Pages UX Best Practices | Fegan Consulting https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/0b550b7b-25b3-412f-986f-d408cdc4d4e4/product+detail+pages-understand-hero.png Product & Service Detail Pages UX Best Practices | Fegan Consulting https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/1e2e0a2e-1175-4f5b-b63e-d2645c4928c5/product+detail+pages-evaluate-hero.png Product & Service Detail Pages UX Best Practices | Fegan Consulting https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/f7a3c52d-68b9-45d4-b9a3-cae6a5c6d94d/product+detail+pages-decide-hero.png Product & Service Detail Pages UX Best Practices | Fegan Consulting https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/1a4f2ac1-2f99-4f4b-bc18-699f23c02b20/Website-Experience-Snapshot-Fegan.png Product & Service Detail Pages UX Best Practices | Fegan Consulting https://www.feganconsulting.com/post-conversion-ux daily 0.75 2026-09-27 https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/9a5b824f-cd91-4362-b3f1-5e1cf696d010/website-conversion-success.png Post-Conversion Experience UX Best Practices | Fegan Consulting https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/781bdb25-c047-44ef-aa09-9a0fe36c0107/post-conversion.png Post-Conversion Experience UX Best Practices | Fegan Consulting https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/3b238b2e-b21d-4e7e-a1c6-5937b3399576/post-conversion-confirmation-hero.png Post-Conversion Experience UX Best Practices | Fegan Consulting https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/e34d34df-9390-4042-a11a-e45974bd1eac/post-conversion-communication-hero.png Post-Conversion Experience UX Best Practices | Fegan Consulting https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/482892f6-b214-4f64-871a-57ef85402213/post-conversion-support-hero.png Post-Conversion Experience UX Best Practices | Fegan Consulting https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/1a4f2ac1-2f99-4f4b-bc18-699f23c02b20/Website-Experience-Snapshot-Fegan.png Post-Conversion Experience UX Best Practices | Fegan Consulting https://www.feganconsulting.com/product-service-detail-page-ux-best-practices daily 0.75 2026-09-22 https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/51cf85b5-aa20-47cd-9ae0-7a69bebc9488/product-detail-page.png Best Practices: Product & Service Detail Page UX - Product & Service Detail Page UX Best Practices An effective product or service detail page helps visitors understand the offering, determine whether it meets their needs, find essential information, and confidently decide what to do next. https://www.feganconsulting.com/post-conversion-ux-best-practices daily 0.75 2026-09-22 https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/140cc542-4ee3-4bc3-bfb0-41aac7020e36/post-conversion.png Best Practices: Post-Conversion UX - Post-Conversion UX Best Practices An effective post-conversion experience reduces uncertainty by confirming success, explaining what happens next, providing timely updates, and making support and account management easy to access. https://www.feganconsulting.com/ux-audit daily 0.75 2026-09-16 https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/1782928617361-LOAD2ORJABTZR0S10WYF/unsplash-image-bU6JyhSI6zo.jpg https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/7f9c3f50-fcf9-4153-9da9-986c9a99592b/ux-audit.png UX Audit | Fegan Consulting https://www.feganconsulting.com/homepage-messaging daily 0.75 2026-09-25 https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/b238d08a-a5af-44a4-adf6-879ae5de0a77/homepage-messaging-1.png https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/bb021ac9-a04e-443a-b630-efb475672fd5/homepage-messaging-2.png https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/7a0f6642-112e-4c20-aef7-d8a38039751f/homepage-messaging-3.png https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/079e2d53-d3ff-4114-81aa-4da7a21ec75c/homepage-messaging-4.png https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/4001df05-f284-4e82-aa0a-523203c05370/homepage-messaging-hero.png Homepage Messaging: How to Help Visitors Understand What You Do - Homepage Messaging Can visitors quickly understand what your organization does, who it’s for, why it matters, and what you offer? https://www.feganconsulting.com/homepage-credibility daily 0.75 2026-09-26 https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/ee66e89f-c1da-4fa6-a736-a1ce8087191c/homepage-evaluate-1.png https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/7fe117dc-f81a-4928-b200-37c6dda6f1fb/homepage-evaluate-2.png https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/c6bbf9be-c840-44ba-93bd-b8529cbf071b/homepage-evaluate-3.png https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/abd6e12d-b8da-4d46-be0f-18ab537ece83/homepage-evaluate-4.png https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/1e6c0ce6-a539-42e1-aac0-36747dcea362/homepage-evaluate-5.png https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/918eb2f1-e54b-461a-b0bf-0946b44dd84d/homepage-evaluate-hero.png Homepage Evaluation: How to Give Your Visitors Enough Information To Trust Your Business - Homepage Evaluation Does your homepage provide the information, hierarchy, and trust signals visitors need to determine whether the organization is relevant and credible? https://www.feganconsulting.com/homepage-call-to-action daily 0.75 2026-09-26 https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/942973d5-9bef-4476-aca2-c2eddff12a4e/homepage-continue-1.png https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/b01a6cb9-affb-400d-a5ea-6e271f3797cf/homepage-continue-2.png https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/35326cbc-bd56-4c22-8ba1-bb3338e8aac8/homepage-continue-3.png https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/3c8b2e25-9fd7-4cbe-939e-60975108f4d4/homepage-continue-hero.png 3 Homepage Continue: How to Help Visitors Choose The Right Next Step - Homepage Navigation and Calls to Action Can visitors quickly identify where to start and what to do next based on what they want to accomplish? https://www.feganconsulting.com/organize-website-content daily 0.75 2026-09-26 https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/5f149fb4-1651-404d-b826-7faba267c969/ia-organize-1.png https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/a703b119-a0ea-4e85-ada6-f311fd34c04f/ia-organize-2.png https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/6ab219cc-7283-4ee7-90ae-d72330deaf00/ia-organize-3.png https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/5b817704-3941-4f19-b1e1-7e54fa90d2f5/ia-organize-5.png https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/a4b8b2f5-89ae-40bf-ac77-2841702af5d0/ia-organize-hero.png Website Organization: Help Organize Your Website In A Way That Makes Sense To Visitors - Website Organization Does the way your website is organized make sense to visitors who don’t already know how your business works? https://www.feganconsulting.com/website-navigation daily 0.75 2026-09-26 https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/afe291d7-cc38-4f0a-b45d-c8af76641811/ia-navigation-1.png https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/a27c7c85-1795-4ee6-9c1a-6429de296a2a/ia-navigation-2.png https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/a82d9949-d55d-43e0-9d3a-4f1c3ec269ed/ia-navigation-3.png https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/7a0f1487-e423-46c3-b3b0-c9949c36406b/ia-navigation-hero.png Website Navigation: Help Visitors Find Their Way Around - Website Navigation Can visitors move through the website using a clear hierarchy and familiar navigation patterns? https://www.feganconsulting.com/website-wayfinding daily 0.75 2026-09-26 https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/102eb7a8-21b1-4c18-9d59-7a8f298f4465/ia-orientation-1.png https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/1de797e0-f985-4ce9-af16-b56e1176810b/ia-orientation-2.png https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/3cce9350-7dbb-4212-9688-e2c1d580a3d4/ia-orientation-3.png https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/7167ec41-ce2e-4d87-be94-0bd151236e41/ia-orientation-4.png https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/fbc152f4-ba23-4f48-8159-b80841e7b861/ia-orientation-hero.png Website Wayfinding: Help Visitors Understand Where They Are - Website Orientation Can visitors understand where they are and move between related pages without losing context? https://www.feganconsulting.com/find-products-services daily 0.75 2026-09-26 https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/f238c2e5-a76d-4b85-9685-998edd911c87/product+discovery-find-1.png https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/052e88ed-ad04-488b-8458-39b5808427bd/product+discovery-find-2.png https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/5f20038b-58c2-4a57-9753-b97ce9b9d09a/product+discovery-find-3.png https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/09ff8052-2fb3-41d8-bdee-84099b95e7f2/product+discovery-find-4.png https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/6d280430-daab-4cc0-98a3-af7895263ff0/product+discovery-find-5.png https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/593c4eca-7dfe-4641-a5a7-f9bced323beb/product+discovery-find-6.png https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/09ab4fd7-9a48-4780-a6b6-b1c6fcd038e0/product+discovery-find-7.png https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/52850010-0c62-4808-a640-4896ad7c8e27/product+discovery-find-8.png https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/c3b1349f-a56b-4fba-b427-d9aae579eb60/product+discovery-find-9.png https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/58fa4265-50a8-48a8-b8e2-11a71ccbac00/product+discovery-find-10.png https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/6573c9d3-6b1c-47c6-b5c5-0b05c61ca4b3/product+discovery-find-11.png https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/45e65d0e-30eb-460f-a944-2238da5b75d0/product+discovery-find-12.png https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/612dac90-3a38-46ed-a387-c5d447621d4c/product+discovery-find-13.png https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/3776ccf9-868a-46dd-9497-c4d44b760528/product+discovery-find-hero.png Product Discovery UX: Help Visitors Find the Right Products or Services - Product & service Discovery Can visitors find relevant offerings whether they know what they want or are still exploring? https://www.feganconsulting.com/product-filtering daily 0.75 2026-09-26 https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/5f6a87f7-b6e8-4383-99be-c2d95f4bc41b/product+discovery-narrow-1.png https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/fd08f262-5a4f-42c9-a05d-be808aa8af24/product+discovery-narrow-2.png https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/8958e6c2-05f7-4fc7-8794-8cd3b3aa3b12/product+discovery-narrow-3.png https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/6e9f3f85-cf7f-4d2b-b496-d535e9957c61/product+discovery-narrow-4.png https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/8f714204-c941-4139-afb5-6b09f75a762c/product+discovery-narrow-5.png https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/7724596b-f821-4e02-a8aa-35e323998b6a/product+discovery-narrow-6.png https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/560273ad-09e7-4721-a343-3e7a5cefbc26/product+discovery-narrow-7.png https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/65244ded-9194-4259-9b01-861ca76813b4/product+discovery-narrow-8.png https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/9aa75a70-469a-4774-b8a2-222ffae05f08/product+discovery-narrow-9.png https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/a9c2affb-ee77-4b57-bda8-88a8a3be8579/product+discovery-narrow-10.png https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/1959bbfa-7033-4c06-acd1-cc1029d0c467/product+discovery-narrow-11.png https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/f0dbbe82-89ac-4cbd-a31f-a1a53c40f6a9/product+discovery-narrow-hero.png Product Filtering: Help Visitors Narrow Down Their Options - Product Filtering Can visitors easily scan, compare, and narrow offerings based on their needs? https://www.feganconsulting.com/product-browsing daily 0.75 2026-09-26 https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/a90f1dee-1690-45b1-809c-9582a435df1b/product+discovery-explore-1.png https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/f610f602-8877-4de2-8cb2-3b6b261788fe/product+discovery-explore-2.png https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/d28eefa1-88e8-4383-8867-11ae87bbc283/product+discovery-explore-3.png https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/8af78194-daf6-498e-96d4-ecd6c790bb44/product+discovery-explore-4.png https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/2a02269c-09f2-48f9-ba3a-affaa27b61c2/product+discovery-explore-5.png https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/6c029850-cdf7-4437-bcbb-fd4dbe55a64f/product+discovery-explore-hero.png Product Browsing UX: Make It Easy to Explore Different Options - Exploring Products and Services Can visitors explore different options and refine their search without losing their place or progress? https://www.feganconsulting.com/product-service-page-content daily 0.75 2026-09-26 https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/9a02cf6c-0a7c-4a9c-9abd-d6ad0ff5332b/product+detail+pages-understand-1.png https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/1c8bff02-b277-4a77-bec0-8784ac67fbd1/product+detail+pages-understand-2.png https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/6dad05ad-b518-4441-a9fd-a8a11a58e5a7/product+detail+pages-understand-3.png https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/2d7b1a60-3081-4ca4-953f-7a78ae144a84/product+detail+pages-understand-4.png https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/4d0dbbed-8f3d-4bbb-a128-a2b6a990884a/product+detail+pages-understand-5.png https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/0b550b7b-25b3-412f-986f-d408cdc4d4e4/product+detail+pages-understand-hero.png Product & Service Detail Pages: Help Visitors Understand What You Offer - Product and Service Information Can visitors quickly understand what the offering is, who it’s for, what’s included, and why it’s relevant? https://www.feganconsulting.com/product-service-page-information daily 0.75 2026-09-26 https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/2ef4dc66-da6b-4537-818f-6ea5e96aea9a/product+detail+pages-evaluate-1.png https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/3808d2d8-49ee-4d94-b481-a9239e6583d5/product+detail+pages-evaluate-2.png https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/1713f96a-a558-4b5f-9e08-964e9e9f2f0f/product+detail+pages-evaluate-3.png https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/f61bcf38-5a5f-4a49-ae25-c1f315a552d2/product+detail+pages-evaluate-4.png https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/7c702222-98d7-4dec-bd11-2c3973f8ab45/product+detail+pages-evaluate-5.png https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/cbc69100-b9c4-42e2-9ea7-1c90de7a24df/product+detail+pages-evaluate-6.png https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/f47933ea-2bc5-4341-87ca-bd98cfff8aa9/product+detail+pages-evaluate-7.png https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/1e2e0a2e-1175-4f5b-b63e-d2645c4928c5/product+detail+pages-evaluate-hero.png Product & Service Pages: What Information Do Visitors Need? - Product and Service Decision Support Can visitors easily find the key details and evidence they need to make a decision? https://www.feganconsulting.com/product-service-page-next-step daily 0.75 2026-09-26 https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/4c414fa3-b44f-4837-8254-6025597f2a78/product+detail+pages-decide-1.png https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/e9538566-2960-4c9b-b51c-acf3a30d1430/product+detail+pages-decide-2.png https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/3effd87a-c277-4809-9705-0af88ca0a89e/product+detail+pages-decide-3.png https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/f7a3c52d-68b9-45d4-b9a3-cae6a5c6d94d/product+detail+pages-decide-hero.png Product & Service Page UX: Make the Next Step Clear - Product and Service Selection and Calls to Action Can visitors make necessary selections and clearly understand what to do next? https://www.feganconsulting.com/conversion-flow-ux daily 0.75 2026-09-26 https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/ee9853c7-66f3-496f-af01-b73c3efaefc9/conversion-progress-1.png https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/bff6774f-f7c6-46b7-be69-8dfc5ec7be10/conversion-progress-2.png https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/15d18834-d6f6-4de6-bffe-ee61f816c108/conversion-progress-3.png https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/c73ae60f-cf6c-47b3-812f-dcfd7631667c/conversion-progress-4.png https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/1871908d-ecf6-4352-94b6-d134104fe9e0/conversion-progress-5.png https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/66f0ecd6-f4fb-455f-bda8-e0d7c0c8ec52/conversion-progress-6.png https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/867f2cc1-2826-45f6-bf0c-5807cd81cafe/conversion-progress-hero.png Conversion Flow UX: Help Visitors Complete the Process - Conversion Process and Progress Can visitors complete the process without distractions, repeated steps, or losing progress? https://www.feganconsulting.com/form-ux daily 0.75 2026-09-26 https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/02d5cce4-8197-4d13-ae6f-90396c423359/conversion-effort-1.png https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/9dedfb04-9c9a-4986-99fe-7ca940c69d29/conversion-effort-2.png https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/807f99c8-1941-4d18-9560-4a7366f679a7/conversion-effort-3.png https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/170efc56-a415-4793-a307-6f2d140e0428/conversion-effort-4.png https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/6465eb98-9a12-4b5b-a8ab-2c76f68dda2b/conversion-effort-5.png https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/d7af0c73-5943-4a1e-abba-58ee32762f80/conversion-effort-6.png https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/a76db57f-85bd-4469-b629-ba8afd3a0d26/conversion-effort-7.png https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/f98e36da-8191-4ded-80c7-be905c840316/conversion-effort-8.png https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/54f5c55a-ce4a-4e94-884c-aba7f262ac3b/conversion-effort-9.png https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/36da2d59-33d9-405e-8fa3-3a3bb45e45dc/conversion-effort-10.png https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/b7f4f03f-7fa7-4144-8de5-a786744ed4a7/conversion-effort-hero.png Conversion Form UX: How to Make Forms Easier to Complete - Forms and Data Entry Does the process ask only for necessary information and make forms, selections, and corrections easy? https://www.feganconsulting.com/conversion-confidence daily 0.75 2026-09-26 https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/5dd54846-ff62-4166-96b7-c0feafec7958/conversion-confidence-1.png https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/bd2c7ce6-e33e-4582-8619-011812df377d/conversion-confidence-2.png https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/a4c6ad1e-66f0-4c82-b8f2-adb75548a2cc/conversion-confidence-3.png https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/50796e1c-d917-4344-a82e-663b2f1eed95/conversion-confidence-4.png https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/4a4f652c-a1a8-4330-9fd9-70b9253cb6b2/conversion-confidence-5.png https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/f815df96-ed1f-4735-87f3-d8baa6eeaec0/conversion-confidence-6.png https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/f019088a-0046-4679-a182-161a81632e8d/conversion-confidence-7.png https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/934b3a9c-6c36-4041-b418-c4acd6d67116/conversion-confidence-8.png https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/5c41b6a5-671e-4a26-9e92-11c1474b9c32/conversion-confidence-hero.png Checkout & Conversion UX: Help Visitors Complete With Confidence - Conversion Confidence Can visitors understand and verify costs, commitments, and key details before completing the action? https://www.feganconsulting.com/confirmation-page-ux daily 0.75 2026-09-26 https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/555ff311-82f8-4e95-9db2-2c357fd70916/post-conversion-confirmation-1.png https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/b874b2de-83a8-436f-b05b-c772b1b19658/post-conversion-confirmation-2.png https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/5a0b1c7b-e61a-433f-9124-bb3268e7fe14/post-conversion-confirmation-3.png https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/3b238b2e-b21d-4e7e-a1c6-5937b3399576/post-conversion-confirmation-hero.png Confirmation Page UX: What Should Happen After a Conversion? - Post-Conversion Confirmation Can visitors immediately tell their action was successful and understand what will happen next, when, and whether they need to do anything? https://www.feganconsulting.com/post-conversion-communication daily 0.75 2026-09-26 https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/d995889e-2cf3-45c3-bc68-706d9459d2c5/post-conversion-communication-1.png https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/23e62ee8-5658-4816-81ff-9c8057b5b3c5/post-conversion-communication-2.png https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/e34d34df-9390-4042-a11a-e45974bd1eac/post-conversion-communication-hero.png Post-Conversion Communication: Keep Customers Informed - Post-Conversion Communication Do customers receive timely, relevant updates that keep them informed while respecting their communication preferences? https://www.feganconsulting.com/self-service-ux daily 0.75 2026-09-26 https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/3b434a3b-1605-43d0-965a-02a8c7e509e6/post-conversion-support-1.png https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/461d7153-8e2b-46b8-ab94-9f2476dade8b/post-conversion-support-22.png https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/d238ed98-5c38-4bcc-8321-f4ba7786442e/post-conversion-support-3.png https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/13f98682-dd50-4bbf-8033-e97b894e333f/post-conversion-support-4.png https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/8d4083de-8b0b-4a66-bd1e-5240454dea80/post-conversion-support-5.png https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/3c2b7693-ef06-4c65-91b9-51f404dd1296/post-conversion-support-6.png https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/15e9333a-ab7e-4377-a8e6-5136516637ff/post-conversion-support-7.png https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/482892f6-b214-4f64-871a-57ef85402213/post-conversion-support-hero.png Self-Service UX: Help Customers Manage What Happens Next - Post-Conversion Support and Account Management Can customers easily return to manage their account, make changes, check status, or get help when needed? https://www.feganconsulting.com/mobile-navigation-ux daily 0.75 2026-09-26 https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/c6fa7ce0-6b2e-41f1-a403-b2252ec94c7a/mobile-find-1.png https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/ad206f5b-44b7-4922-bcaf-80b13531d4ed/mobile-find-2.png https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/384e5ac7-4986-467f-8ec2-95cf0ea7b4fe/mobile-find-3.png https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/658ecdf9-002a-493a-92c2-37f09caea737/mobile-find-4.png https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/1f3bde44-1acf-4df3-a44c-4c29e0dea20c/mobile-find-5.png https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/1256acb8-b218-4f9a-a5ab-3577b7eaccfd/mobile-find-6.png https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/9ffef94d-56d8-419b-b655-28eabb2901b5/mobile-find-7.png https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/f1c773b5-2a7d-4dbf-b6ae-d058e601c494/mobile-find-hero.png Mobile Navigation UX: Help Visitors Find What They Need - Finding Information on Mobile Can mobile visitors quickly navigate, search, browse, and narrow options to find the information or offering they need? https://www.feganconsulting.com/mobile-usability daily 0.75 2026-09-26 https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/705ebfc3-da8b-4da4-9987-af414797044c/mobile-interact-1.png https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/1d9aabe8-7681-4c2f-a1ef-4a2d672ee030/mobile-interact-2.png https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/904e64db-108a-45c0-bd0e-66a726c24599/mobile-interact-3.png https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/01a10fcf-f6ae-42ea-82be-04c2a7bd8f93/mobile-interact-4.png https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/bd7595c7-8e3b-4ee3-b767-72f14f0a0e10/mobile-interact-hero.png Mobile Usability: Is Your Website Easy to Use on a Phone? - Mobile Usability and Interaction Is important content readable and easy to scan, with touch-friendly controls, media, and interactions that work naturally on a small screen? https://www.feganconsulting.com/mobile-task-completion daily 0.75 2026-09-26 https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/d1fd3bba-261f-4d37-bc1e-544621867de4/mobile-complete-1.png https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/d52b9e01-7359-47aa-9254-52ab10645289/mobile-complete-2.png https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/4404a2bd-2ab3-46c9-b042-495ddd359526/mobile-complete-hero.png Mobile Checkout & Form UX: Help Visitors Complete Important Tasks - Completing Important Tasks on Mobile Can visitors comfortably use forms, take primary actions, and complete important tasks end-to-end without unnecessary friction? https://www.feganconsulting.com/website-content-accessibility daily 0.75 2026-09-26 https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/bde03762-844a-4ed3-925c-a304e2d45271/accessibility-perceive-1c.png https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/74a0f98f-dfc2-49f9-b29d-1a07fb97f6f4/accessibility-perceive-2b.png https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/c657e83c-ccac-4b46-9280-3a2ce7e9795b/accessibility-perceive-3b.png https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/22b7c9d8-442e-4339-a295-13f97868990d/accessibility-perceive-4b.png https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/1379f237-c40e-4afe-8a46-703458c30486/accessibility-perceive-hero.png Website Accessibility: Can Visitors Access Your Important Content? - Making Website Content Accessible Can visitors access and understand important content regardless of how they see, hear, or interact with the website? https://www.feganconsulting.com/keyboard-accessibility daily 0.75 2026-09-26 https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/76ff82e0-4931-43a2-986b-c419dd478e3a/accessibility-operate-1.png https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/727f9212-1cb6-415d-bbc8-8506807cf9cb/accessibility-operate-2.png https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/98d143c7-11d5-4271-8766-f780442f48e9/accessibility-operate-3.png https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/460b1a61-cfe0-4bf7-9ce6-d38e3bc116fd/accessibility-operate-4.png https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/ae9e4e80-56cd-4c3c-890b-5eb3585ab233/accessibility-operate-hero.png Keyboard Accessibility: Can Visitors Use Your Website Without a Mouse? - Making Your Website Easier to Navigate and Use Can visitors navigate, interact with, and complete important tasks using a keyboard or other assistive methods, with clear focus and appropriate control over motion and timing? https://www.feganconsulting.com/assistive-technology-accessibility daily 0.75 2026-09-26 https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/53431cfd-8c28-437f-9027-233e78a84620/accessibility-understand-1.png https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/7a36b442-79d3-4343-a64e-320e2a67cddd/accessibility-understand-2.png https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/8fc1e0b4-18fe-4666-8ecc-61590cbd72ef/accessibility-understand-3.png https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/f15f3827-fdb7-4bac-acb4-efeb927db459/accessibility-understand-4.png https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/7003dbc4-fd86-44ae-8413-d2daf44db729/accessibility-understand-5.png https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/c610bae3-a4f3-4a3f-b312-0141b033e92e/accessibility-understand-hero.png Website Accessibility: Is Your Site Understandable With Assistive Technology? - Making Your Website Easier to Understand Do headings, labels, instructions, controls, forms, errors, and status changes provide enough information for visitors and assistive technologies to understand what’s happening and what to do next? https://www.feganconsulting.com/website-consistency daily 0.75 2026-09-26 https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/432d80e0-4bd0-482a-a864-e4e04a478220/site-experience-consistency-1.png https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/6eec8a4e-9f76-4469-b83f-934cbf815246/site-experience-consistency-2.png https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/a1327024-22f4-4b46-ac60-0469bb6674f3/site-experience-consistency-3.png https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/fe608b61-4cdc-498b-b3bc-d037e0dd0906/site-experience-consistency-4.png https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/f061a47c-0709-468f-9083-b3f2f3d3c10c/site-experience-consistency-hero.png Website Consistency: Does Your Site Work the Way Visitors Expect? - Website Consistency and Predictability Can visitors rely on familiar patterns, predictable behavior, and minimal interruptions as they move throughout the website? https://www.feganconsulting.com/website-reliability daily 0.75 2026-09-26 https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/57a2c202-5f02-4bfa-bd84-d1aa927611ba/site-experience-reliability-1.png https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/0c6988f0-9b2d-4d06-8c1f-4c003366c80f/site-experience-reliability-2.png https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/367a6e6e-84a7-4a5f-b3e4-8c731b829eb0/site-experience-reliability-3.png https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/3d109520-1395-4dfd-a725-94c9af29f182/site-experience-reliability-4.png https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/f19d8dfa-f379-41c1-80a5-fc9be274b5fc/site-experience-reliability-5.png https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/18c80f7c-7ffb-4e8d-b705-82858f4c69a0/site-experience-reliability-6.png https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/820c6f4c-c11e-4667-b2fd-b26993032371/site-experience-reliability-7.png https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/61ce0c4b-d690-42cc-a8b0-39faa8e528df/site-experience-reliability-8.png https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/d3779edd-c250-492d-a810-43b0c9c03cff/site-experience-reliability-hero.png Website Reliability: Help Visitors Complete Important Tasks - Website Reliability and Error Recovery Is information accurate and current, and can visitors recover from problems or continue important tasks without unnecessarily losing progress? https://www.feganconsulting.com/website-credibility daily 0.75 2026-09-26 https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/55f1deae-5851-49f6-ac82-7a5bab35f6f5/site-experience-trust-1.png https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/29b3a9ac-5eee-4b25-abda-8ce3ac58886a/site-experience-trust-2.png https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/491f352f-807e-47f7-8e4c-dd9fa4479c4b/site-experience-trust-3.png https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/d502487d-6c0f-4612-9915-6335880f63d2/site-experience-trust-4.png https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/1b405621-2cec-4ea1-bc58-c4247508606d/site-experience-trust-5.png https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/a4fca11b-f287-4ad7-a998-c8c2cf28370f/site-experience-trust-6.png https://images.squarespace-cdn.com/content/v1/69b88bf29dd36154c21e904a/925e7bd9-4d2e-4917-ba31-40a87abbf86b/site-experience-trust-hero.png Website Credibility: What Makes Visitors Trust—or Distrust—a Site? - Building Trust Through Your Website Can visitors easily understand who is behind the website, find help, manage relevant settings, and make informed decisions without misleading or pressuring experiences?